Luxury Jewelry Retailer Riddle’s Group Inc. Selects ChainDrive Integrated Retail Management System to Power Company’s Growth
Montreal, Quebec, Friday, May 29, 2015 – Multidev Technologies Inc., developers of Fully-Integrated ERP and Omnichannel solutions for retail, e-tail and wholesale announced today that Riddle’s Group Inc., a luxury Jewelry retailer, has selected the ChainDrive Fully-Integrated Retail Management platform to improve store operations and to automate processes throughout.
Riddle’s Group sought out an end-to-end solution that was not only robust to take on their industry specific requirements, but one that was also comprehensive and easy to use. They selected ChainDrive because of its extensive Jewelry Module which provides jewelry retailers with system features and functions that are tailored exclusively for the jewelry business.
ChainDrive will enable them to automate processes and obtain real-time information into every aspect of their business, from POS, to Inventory Management, CRM, Accounting and all back office functionalities. By eliminating all manual processes Riddle’s Group will be able to overcome their operational challenges and perform at a level that will put them in line for expansion. ChainDrive’s key areas of jewelry specific functionality include product assembly, repairs, item tracking and appraisal, serialization, inventory, case and order management.
“Riddle’s Group is excited to be using Multidev’s ChainDrive for an integrated All-In-One Retail Management Solution,” said Director of Information Technology for Riddle’s Group, Greg Schumacher. “As a rapidly growing company, the ability to quickly retrieve in real-time and interact with the increasing amount of data within our systems has become increasingly important. Multidev’s fully-integrated system will allow us to reduce our reliability on complex spreadsheets and printed reports, increase efficiencies, and deliver a single version of the truth to our end users.”
“We are thrilled to have Riddle’s Group select ChainDrive as their software provider of choice and look forward to facilitating their growth plans,” stated Joseph Amzallag, President of Multidev.
About Riddle’s Group
Riddle’s Group Inc. is a family owned and operated company which through its affiliates, operates as a diversified jewelry and hospitality company in the United States. The company’s Retail Jewelry segment operates a network of 60 retail locations in a nine-state area of the Midwest and Upper Midwest under the Riddle’s Jewelry brand in malls and off-mall locations. The company also operates a jewelry manufacturing and diamond cutting factory which produces, diamond, gemstone, karat gold and Black Hills Gold jewelry. The Riddle family, through its affiliates, also operates two hotel properties located in the Black Hills of South Dakota. Riddle’s Group, Inc. was founded in 1959 and is based in Rapid City, SD. Learn more about Riddle’s Jewelry at www.riddlesjewelry.com
About Multidev Technologies Inc.
Founded in 1997, Multidev Technologies recognized the need for specialized software in the retail industry and began to develop a solution that specifically catered to a focused niche of retailers. Today, 18 years later, Multidev has emerged as an industry leader that offers two distinct products; “ChainDrive”, for the multi-channel retailer and “e-comDrive”, for the web retailer. Designed and developed from the ground up, Multidev Technologies delivers complete and robust solutions to leading North American companies. Addressing the needs of Apparel, Footwear, Jewelry, Sporting Goods, Specialty and Department Store retailers, Multidev provides the mid-size retailer, a sophisticated, completely Integrated Retail Management System. Visit www.multidev.com