Ten tips for retailers on meeting today’s customer expectations. [INFOGRAPHIC]
Top 10 success tips for retailers on meeting today’s customer expectations
Top 10 success tips for retailers on meeting today’s customer expectations
Customer Relationship Software is really important for retailers, because businesses are realizing that more influence is wielded by a friend’s opinion than by advertising. Marketing Week just took a good look at this influence in...
Twenty-five percent of the US population are Millennials (aged 18-33) and they spend over $600 billion annually. This is from PunchTab’s The Path To Millennials: Fashion and Accessories Edition of their Consumer Research Series....
Customer Relationship Management can be deceptive because, in one way, every customer is an accumulation of numbers. Their number of visits, number of sales, amount of purchases, etc. are all numbers that go into...
Today’s customer relationship management requires a specific knowledge of your own unique customer base. Most of today’s customers expect a seamless experience from a retailer. That means that every one of your retail channels,...
E-commerce is a lot like regular commerce: the dictionary defines it as “the exchange or buying and selling of commodities on a large scale involving transportation from place to place” and that definition could...
Customer loyalty programs are on the rise. There’s a lot of plastic bulging the sides of wallets and dangling from key chains today. Often, those loyalty cards are not being used, and the retailer...
You know that old saying, “a chain is only as strong as its weakest link?” It’s true, because the point where any system breaks down is at the spot it stops functioning. With CRM...
Customer relationship management is a necessity in retail operations, but you can make your entire retail chain more efficient and profitable if you focus on managing your operations with the right operations management system....
People are as into decorating their homes in the winter as they are any other time of year. In fact, many people start the new year with a new look. It’s the perfect time...