The Customer View of Web Order Fulfillment
Have you ever tried to be your own customer? Most retailers will employ someone, a mystery shopper, to walk into the store, make some purchases and report on their experience. This is because the...
Tagged: online customer experience
Customer Experience Drives Ecommerce
The number of people who are shopping online is growing faster than retailers are keeping up. If you don’t have a way to seamlessly update inventory and purchase details, those online shoppers will shop...
