Reporting to the Professionnal services Vice-President and Director, the business analyst will be responsible for supporting
the corporate objectives on project development that will have a positive impact on operational efficiencies, profitability, and
customer satisfaction.
Primary Functions:
Analyze and identify our clients requirements in regard to merchandising, distribution and accounting;
Offer concrete solutions that satisfy the needs of the customer;
Configure applications in order to meet the clients needs;
Train and support users during the ERP implementation phase;
Implement the utilization of the ERP system;
Identify areas of concern during implementation and define either system or procedural solution;
Perform quality assurance tests and document their results;
Work on updating operational processes and procedures;
Create the reference documents (tests plans, system documentation and procedures);
Assist, when required, the pre-sales team and the customer support team.
Qualifications:
Bachelor’s degree in commerce in Accountancy or Finance;
0-2 years’ experience with business intelligence software;
Perfect knowledge of English and French, spoken and written;
Good knowledge of Microsoft Office Suite;
Knowledge of SQL;
Experience in ERP implementation and knowledge of methodologies and development cycles of ERP systems is an asset;
Proficient and working knowledge of distribution, retail industry and production processes is an asset;
Experience in project management is an asset;
Be available to travel according to the requirements of the position.
Abilities:
Must be self-sufficient and able to seek knowledge in areas pertaining to their current position;
Excellent communication skills;
Interested in learning and understanding business processes;
Strong analytical and summarizing skills;
Able to work effectively in a team;
Demonstrate patience and perseverance with capacity to handle stress;
Plan and organize workload in terms of objectives to be achieved.
Job Type:
Permanent full-time position (35 hours a week);
Work scheduled from Monday to Friday
If you are interested in joining the Multidev team, please e-mail your resume to careers@chaindrive.com
We thank all applicants for their interest in Multidev Technologies. However, only chosen applicants will be contacted. Multidev Technologies is an equal opportunity employer.
