Back Office Solutions for Web Retailers
As global on-line sales have experienced double digit growth over the past few years, e-tailers are increasingly faced with the challenge of meeting customer demands and expectations more than ever.
Not knowing crucial information on your back-office operations can be detrimental to the overall success of your online business. The developers of ChainDrive a fully-integrated ERP solutions for retail and wholesale has developed a solution specifically for the e-commerce segment.
The e-comDrive solution, a first in its class, is a complete, all inclusive and fully -integrated Back-Office System that offers all of the functionality required to run a successful e-commerce business.
e-comDrive’s integrated system includes; Order Management with Multi-Channel Fulfillment, Warehouse Management, Customer Relationship Management, Planning, Analytics, Accounting, 3rd Party Integration, Specialized Add-on Applications and much more; providing e-tailers with a complete suite of solutions that offers functionality designed to effectively manage and control their online business processes.
The Order Management System is the foundation of e-comDrive’s fully integrated back-office. It provides comprehensive, scalable and flexible order lifecycle management functionality that seamlessly supports the entire web order operation from procurement through to shipment. Being integrated to the entire back office results in a management system that ensures that order processing is not only optimized, but functions in unison with everything the system has to offer from CRM through Fulfillment all the way to Accounting.
e-comDrive delivers quality and true ROI on every aspect of the web business, allowing e-tailers to increase their efficiency, accuracy and speed of execution for all order fulfillments which leads to superior operations, increased customer satisfaction and ultimately, increased revenue.