Does Your Web Order Fulfillment Software Work?
Today’s retailer can’t rely on one channel if customers are going to be reached. This is why the internet has become such a valuable resource for business. But in order to utilize that resource, orders made on the online channels have to be fulfilled properly and in a timely fashion. That’s why your Web order fulfillment software has to work the way is supposed to work.
What Does Your Software Promise?
Look carefully at what various software providers promise when it comes to web order fulfillment. For example, ChainDrive offers these features:
- Fill Web orders from any combination of warehouse and/or store locations
- Set conditions that will automatically pull from nearest location
- Track all fulfillment requests, current status and location including in-transit
- Apply rules to select items from locations with the most inventory and/or slowest rate of sales (forecasted weeks of supply)
- Either consolidate item(s) at a centralized DC or direct ship from location, transfer requests can be initiated automatically
- Provide your business with effective supply chain solutions
- Simple warehouse orders management
- Cross-channel carrier integration
- Optional API’s include; External Logistics, Payment Processor, 3rd Party warehouse & distribution providers
Every feature that is built into a software component is really a promise that this feature will do what it claims. But there has to be more than a promise for satisfaction to occur.
How Is Your Software Supported?
Placing an order is a belief in a promise — the promise that your order will be fulfilled to your satisfaction. The ability to fulfill orders in a timely fashion relies on all the components of a business working the way they are supposed to work, so the level of support for training and troubleshooting things like a new software implementation becomes vitally important.
ChainDrive offers support around the clock because you never know when you’ll need to call. The quality of support that backs our Web Order Fulfillment Software means it will work as promised.