Équiper votre personnel pour faire le meilleur travail
Retail sales staff face a challenge. They have two types of responsibilities: on one hand they are expected to do a variety of tasks during their shift, and on the other hand they are expected to drop what they are doing and assist a customer. If assisting that customer takes a lot of time, that time is taken away from the tasks they still have to do once the customer goes on. ChainDrive’s Mobile Point de vente system is a valuable tool that allows a maximum of customer service with a minimum of interruption for both staff and shopper.
Offrir des Services multiples en un seul endroit
With well-designed technology, the Assistant Mobile allows staff to do a number tasks without walking the customer all over the store. Smart search and filter capabilities bring the exact information to view:
- instantly look up a desired product by style, code, or description
- accéder aux informations de produit complet avec images et prix
- see exactly where the desired product is available (real-time chain-wide inventory lookup)
- réserver le produit où le client préfère le ramasser
- organiser des transferts de magasin avec confirmation par email
- create, update, and edit customer information as requested
- Rechercher des derniers achats et retours histoire
- Tirer parti historique d'afin de faciliter les achats et ventes incitatives
Enseigner le personnel à utiliser leur Mobile Assistant efficacement
Just handing a new employee a device isn’t enough because it takes training to use a tool the right way. It takes familiarity and competence to use the technology a mobile assistant provides for greatest effect. That’s why ChainDrive Système de point de vente mobile provides as much support as you need to implement the Mobile Assistant throughout your sales floor.