Les Assistants mobiles sont inutiles sans Support
When sales staff are equipped with a high-end mobile assistant, there’s the potential to provide a level of personal service that is very effective in engagement with customers. Logiciel MPOS properly utilized on a mobile device can accomplish these tasks:
- Real-time chain wide inventory visibility on item availability, size and location
- Description du produit complet avec images et prix
- Instant product look up by style, product code or description
- Question de réserve chez le client ’ s l'endroit désiré
- Point stocker transfert avec confirmation par email
- Extraire instantanément les informations en temps réel client détaillée
- Créer, mettre à jour ou modifier les informations client sur place
- Recherche de client avec adresse, email, téléphone
- Passé acheter et retourne l'histoire
- Fonctions intelligentes de recherche et de filtre
- Historique des achats levier afin de faciliter les & vente incitative
But without effective support, that mobile assistant is a useless device. Someone who doesn’t know how to use the technology, and who cannot get help with troubleshooting, is not going to value a mobile assistant or use it to do their job more effectively. It’s a waste of money and time to put mobile assistants in the hands of your sales staff without the training and support needed to make employees comfortable and confident in using the software.
Training + Troubleshooting = Support
ChainDrive Logiciel MPOS is backed by a professional team of designers and retailers who realize that people often need some help with new technology and point mobile du logiciel de vente. That’s why the support provided is available 24/7, and there are options available to clients when implementing solutions.
Votre personnel de vente au détail pourrait être composé de vétérans chevronnés qui connaissent votre entreprise mais n'êtes pas familiarisé avec “ce genre de choses tech” — so they need confidence to use their mobile assistant correctly. Some retailers may have staff who are digital natives because they played with technology all their lives – but you don’t want them playing with the mobile assistant software until they figure it out on their own. Both extremes and the range between them do a better job when they have the support offered by ChainDrive.