How Flexible Is Your POS Strategy?
The busiest time of the year is here for retailers and that means your brick-and-mortar locations will be full of shoppers. Holidays bring out foot traffic even when people are shopping online, too. That means your store needs a flexible point of sale strategy that can handle a sudden onslaught of buyers but avoid having too many registers open. You need to be able to engage customers wherever they are in the store and you need to equip your sales associates with the tools that make this happen.
Mobile Point of Sale
A Windows tablet with ChainDrive Mobile Point of Sale software gives your staff the flexibility to serve customers wherever they are within your wifi range. That means you can move an associate out in the mall or on the sidewalk with a display. You can assign people to keep an eye on register lines so they can bust the wait and keep customers happy. Employees can answer questions about a product on the shelf accurately and place an order if necessary. The possibilities are expanded when you add this tool.
Equip Your Sales Associates
ChainDrive POS strategy gives you the tools you need to provide this superior flexibility:
- Inventory visibility in real time and across your entire chain so that item availability, size, and location are accessible.
- Product descriptions that include image and price so that customers can see what is being discussed.
- The ability to look up a product by style, product code, or description so shoppers have a better chance of finding what they want.
Once they find what they want, even if it is another location the associate can transfer the item to the desired location, get an email confirmation, and more. Customer profiles can be created, updated, or edited on the spot and the associate can see what the customer has purchased in the past so cross & upselling are easier.
ChainDrive’s superior professional support team is always available, too. That gives you the ability to get support when you need it, no matter what time it is. You can empower your sales associates and improve customer experience with the flexible potential of ChainDrive Mobile Point of Sale POS strategy and know that ChainDrive keeps your retail business running smoothly.