How Unified Is Your Approach To Operations Management?
Does your operations management strategy see the whole picture?
Operations Management is getting broader as retailers move into more channels. What once was a retail business in a geographical location now is expected to be online, too. Many retailers have expanded their enterprise to include wholesale. The variety of possibilities for expansion means that Operations Management software needs to be able to integrate and synchronize multiple streams of information and unify the data into an efficient, comprehensive strategy.
One Consumer, Many Channels, One Business
Consumers are redefining the way that retail operates because the shopper can interact online via their desktop or mobile device or in person. The increasing digital savviness of the consumer means the shopper expects a seamless shopping experience across every touchpoint because they know what is possible. That means retailers who expand their channels have to be equally seamless in their management of all aspects of the business.
Retail, Etail, and Wholesale Can Integrate & Unify
ChainDrive has changed a lot over the past two decades because the retail clients who rely on our Integrated Retail Management software have changed in their needs. The architecture of our platform is designed and developed to be flexible so that your management tools adapt to your changing business. Because all information is stored in a centralized database, teams are able to access all data in real time regardless of channel.
This flexibility gives Operations Management the capacity to integrate and synchronize whenever necessary, using a variety of features:
- Inventory controls with cycle counts, physical inventories, and activity monitoring
- Loss prevention and discrepancy exception-based reporting
- Marketing action that leverages CRM data
- Creation, deployment, and monitoring of store budgets and sales targets
- Discount monitoring that offers exception reporting and configurable settings
- Comparative sales analysis across multiple levels and variations
- Analysis and reporting of employee productivity
- Store performance that includes current and historical considerations, comparisons, and tracking
The Result of Unified Operations Management
With the configurable settings and dynamic analytics of ChainDrive Operations Management software, centralized data management is accurate and efficient. The integrated approach that characterizes ChainDrive’s retail management solution easily includes new channels like etail or wholesale and allows your entire enterprise to be managed as a single entity without losing any attention to the details. This gives your Operations Management the ability to move with confidence into whatever the future of retail holds.
