10 Reasons Customers Walk Out The Door
Anybody in retail will agree that today’s customers have high expectations. When those expectations are not being met, shoppers have no problem walking out the door and going to a competitor. Here are ten...
Anybody in retail will agree that today’s customers have high expectations. When those expectations are not being met, shoppers have no problem walking out the door and going to a competitor. Here are ten...
“Anywhere the customer is, we need to be there” …Kevin Hofmann, Home Depot This quote from Internet Retailer’s article on the way that Home Depot hammers away at online growth can rightly be said of...
In sports, just as in retail, a competitive edge is the extra, unique advantage that means victory. For athletes, the particular quality that gives a competitive edge may be inherent capability, or training, or...
The primary definition of consider is “to think carefully about, especially in order to make a decision.” This careful thinking includes collecting the pertinent data, analyzing the information, and acting on that analyzation. Customer...
The value of Point Of Sale software cannot be overstated, because the transaction is the goal of retail, right? Without the sale, the customer goes home empty-handed, the sales staff don’t meet their goals,...
A lot of shoppers can come into a footwear store and leave in frustration. Why? Because even though they were willing to try on many pairs of shoes with the goal of buying some...
Wholesale Management is an important part of the supply chain because without it, how would we get the products we need? But wholesale is a business that runs non-stop. Because it is demanding, wholesalers...
It’s quick. Texts get glanced at, and if that glance is rewarding, texts get read. It’s targeted. Texts can be tailored to the customer’s preference, ensuring the marketing message is one they want to...
Apparel is a multidimensional product — for example, a shirt can be made in many different sizes and colors. This means that retailers selling that shirt have to be able to keep track of every...
If you were to take an informal survey of retailers, lease mistakes will be one of the subjects to come up. Why? Because it is appallingly easy to miss something in complicated retail lease...