Ten tips for retailers on meeting today’s customer expectations. [INFOGRAPHIC]
Top 10 success tips for retailers on meeting today’s customer expectations
Tagged: advertising
Is Your Customer A Number Or A Person?
Customer Relationship Management can be deceptive because, in one way, every customer is an accumulation of numbers. Their number of visits, number of sales, amount of purchases, etc. are all numbers that go into...
Do Your Customers Really Want Mobile Marketing?
Retailers who want to maximize their mobile marketing efforts and more visible to their customers must understand their customers, according to a recent study by Retale. Over three thousand iOS and Android users were...
Do You Understand Today’s Retail Customer?
Today’s customer relationship management requires a specific knowledge of your own unique customer base. Most of today’s customers expect a seamless experience from a retailer. That means that every one of your retail channels,...
Top Tips For Customer Loyalty Programs
Customer loyalty programs are on the rise. There’s a lot of plastic bulging the sides of wallets and dangling from key chains today. Often, those loyalty cards are not being used, and the retailer...
Manage Your Operation, Not Just Your Customers
Customer relationship management is a necessity in retail operations, but you can make your entire retail chain more efficient and profitable if you focus on managing your operations with the right operations management system....
Why Your Customers Are Leaving In Droves
If you have customers walking out of your stores and not returning, it’s likely because you don’t have a good handle on their needs. You need a customer relationship management solution that will allow...
Attention Shoppers, Please Proceed To POS
Whether you run a brick-and-mortar retail chain or an e-commerce website, the ticket counter in your store is the point-of-sale system. There are a lot of factors that drive that system, but the POS...
Be More Visible To Your Customers
Would you like to ratchet up your reputation among your customers? I don’t know any retail organization that would say “no” to that question. Maybe you’re a little different, but my guess is you...
What’s POS Got To Do With CRM?
Your point of sale system is where your company meets its customers in the middle. It’s not just the place where you make sales and turn a profit. It’s also the place where you...
