Tagged: channels


Clienteling By The Numbers

Successful clienteling is not something that happens by accident. Retailers must strategize their customer relationships and get intentional about building them “from the ground up.” If you get this part of retailing right, you’re...


7 Things Every Retailer Should Know About Their Customers

Understanding your customers is one of the most important aspects of retailing. No matter which sector of retailing you’re in, you should know the following seven things bout your customers–at a minimum. How much...

department store efficiency

Where Do People Buy Jewelry?

The 2014 Jewelers of America Cost of Doing Business Report has observed some interesting trends in where retail jewelers are actually interacting with their customers. It shows that the need for an online presence...

department store efficiency

Custom Jewelry Needs Custom Solutions

One of the most rewarding aspects of a retail jewelry business is providing the ability to create custom jewelry. Customized jewelry is far more than a repair that restores a treasured piece to its...

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