Tagged: charts

What Should Professional Services Offer?

When a software provider offers professional retail services, there are certain standards that should be non-negotiable. If these standards are not met, the service being offered isn’t “professional” no matter what their title says....

3 Differences In B2B Support

Business-to-Business (B2B) customer support has to be a little bit different than customer support for individuals who purchase products or services. There are many ways that these two types of support differ, but three...