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Successful clienteling is not something that happens by accident. Retailers must strategize their customer relationships and get intentional about building them “from the ground up.” If you get this part of retailing right, you’re...
Clienteling is the process of getting to know your retail customers better so you can sell them more merchandise. The following six factors influence the process to boost sales and make it more profitable....
Clienteling is the art of building customer relationships that lead to profitable and efficient retailing. Effective clienteling requires the right tools that facilitate this relationship-building process. When you find those tools, you’ll discover that...
Every retail operation must spend some time clienteling. You’ve got to make sure you collect accurate information on your customers and that you use that information responsibly to meet your customers’ needs. Are you...
we are showcasing Retail Analytics and BI for retailers Let’s discover today how ChainDrive leverages both Retail Analytics & Business Intelligence BI and addresses some of your challenges related to dashboards. A dashboard provides...
The term “clienteling” sounds kind of like a buzzword that has little meaning. So many words are empty of definition for people that communication requires defining new terms. In reality, the process of moving...
CRM/Clienteling, that process of changing a customer into a client, is essential for today’s customer relationship management. The standards are high, and retailers have to meet those standards to stay competitive. But Client Support...
One of the most important things in retail is a knowledge of the customer. Without collecting information about your customer base and analyzing the facts, you really don’t know who your customers are and...
Customers are people, and people like certain things. People like to know that their preferences can be considered. People like reliability, knowing that an expected service is going to be there. People like to...
The point of sale (POS) is the place where you and your customer meet face to face to perform the purpose that customer walked into your store. It’s the place where you capture your...
