Tagged: clients

The Why, What and When of Client Care

Client Care is an important part of any software investment because selecting retail management software is not like choosing any other type of software suite. The reason it is different is because retail management...

Clients or Customers? The Difference In Support

There is a definite difference between Client Care and standard customer support and it lies between clients or customers. Customers are good — every retailer needs customers. What Support Should Customers Expect? Customers should...

What Matters To You In Customer Support?

Customer support is a broad subject with many opinions wrapped up in it. In a busy call center, for instance, the owner’s opinion of customer support might be that as many calls be handled...

Our Customers Are Retailers

Today’s customer is omni-channel. They know that they have a lot of options to get what they want, and they use technology to explore those options. Retailers who are successful are providing many ways...

ChainDrive’s Professional Services approach

ChainDrive offers retail professionals a comprehensive software system with components that oversee everything related to business, from accounting and planning to merchandising and warehouse management. Our retail software solution includes Customer Relationship Management (CRM),...

Retail Management Software Services

Retail Management Software Services

ChainDrive offers retail managers around the world a powerful software system that includes multiple components designed to oversee specific areas of retail business. With tools that help you manage accounts, sales, customer relationships, products,...