Tagged: customer relationship management
A payment gateway, or e-commerce gateway, is an essential tool for any retail operation that plans to offer products through an online store. Whether your retail operation is an online-only storefront or you have...
Just like in sports, in retailing, winners are performers. Those who are hungriest and willing to fight the hardest will gain the most market share, earn the most revenue, and enjoy the best relationships...
Clienteling is the art of building customer relationships that lead to profitable and efficient retailing. Effective clienteling requires the right tools that facilitate this relationship-building process. When you find those tools, you’ll discover that...
The point of sale is the crux of the retail operation. If you want to be profitable, you’ve got to have an effective and efficient point of sale (POS) system. The following five components...
Retail business intelligence is the collection and analysis of key data that retailers can use to impact revenues, profits, and effectiveness. It primarily involves three key components: Collecting the right data Delivering that data...
As a retailer, you need to make hard decisions in 2019. How do you maintain foot traffic in your retail stores? How do you increase revenues across all of your channels? How do you...
Whether you operate a regional fashion retail chain or a local sporting goods store, mobile point-of-sale (POS) terminals are increasingly becoming more and more essential. The reason is quite simple. People are buying things...
Developing and maintaining customer relationships in the retail sector has changed a lot in recent years. Before the Internet, it was all done in person. Today, you’ve got to maintain that relationship both in...
The point of sale is where you and your customer meet face to face for the ultimate business transaction. They buy, you sell. But what happens if the customer can’t find the product they’re...
Retail jewelers have a unique business model and some unique retail challenges that other types of retail stores typically don’t encounter. For that reason, you deserve a different kind of solution that can assist...