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Successful clienteling is not something that happens by accident. Retailers must strategize their customer relationships and get intentional about building them “from the ground up.” If you get this part of retailing right, you’re...
Technology has come a long way. Especially in the retail sector, it has enhanced customer relationships tremendously. Most retailers would be lost without the ability to look up their customers on their point-of-sale systems...
Clienteling is the process of getting to know your retail customers better so you can sell them more merchandise. The following six factors influence the process to boost sales and make it more profitable....
Developing and maintaining customer relationships in the retail sector has changed a lot in recent years. Before the Internet, it was all done in person. Today, you’ve got to maintain that relationship both in...
Retail managers in charge of a store or a chain of stores know first hand that in the retail business your products are your most important assets. Handling everything from stocking and organization to...
Retail locations come in all varieties. While department stores make their business work by offering customers a wide range of products, other locations prefer to specialize in a product that they can provide customers...
