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There is a big push in some circle to “decentralize” operations. This typically is spoken of in reference to department stores, but refers to some aspect of blockchain technology or some crypto-something lingo. The...
When it comes to handling promotional rules, there are the simple rules and the more complex rules. Department store managers have an arsenal of tools available to them to encourage customers to buy more...
Operations management for a large department store, especially for a chain of large department stores, can be quite a challenge. When you sell merchandise in many different product categories–such as sports, clothing, toys, furniture,...
The announcement that Sears has filed for bankruptcy is all over the news media. So are the various opinion pieces on what went wrong with this once-innovative American retail giant. Most of the opinions...
The retail landscape keeps changing and nowhere is this more evident than the department store. Department stores by their nature are places to find a wide variety of items and the challenge of carrying...
There is no question about the fact that the future for department stores has changed. Just like the rest of our culture, technology has made things possible that once were the stuff of fiction....
This time of year is important for department stores because many shoppers will come into a store for the holiday shopping experience. They love the decorations and the gift ideas and the gift wrapping...
Efficiency and employee performance are the key to managing a profitable department store. To make that happen, you need a retail management solution that can keep up with all of your important processes and...
There are some who feel that the department store is becoming obsolete. This isn’t actually true, but it could be if department store managers ignore their core customers when working to keep the store...
Shoppers rarely make a purchase based solely on one salesperson’s efforts during one visit to the store. Meeting today’s customer expectations involves many contacts across multiple channels because most consumers are browsing online as well...
