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The key to great customer service in today’s retail climate is through customer relationships. Every retailer can improve their customer service drastically just by implementing a few customer relationship management (CRM) processes across the...
The Point of Sale is the place where the customer meets the merchant. It’s the place where the business end of every transaction and interaction with the customer begins and ends. How can you...
In many ways, mobile marketing and mobile commerce are taking over the business landscape. Even in retailing you see evidence that consumers are leaning toward their smartphones. There’s nothing wrong with that. In fact,...
A Mobile Assistant is an incredibly versatile tool that can equip sales staff with the ability to meet today’s retail consumer with efficiency. Customers expect high levels of technology to be utilized for personalized...
It used to be that a customer had to go to the back of the store, find the “customer service” desk, hope someone would be there, and perhaps stand in line until it was...
One of ChainDrive’s most incredible components is called Mobile Assistant. It is the best mobile point of sale system for small business and assistant in the purest sense of the word for it assists...
Interactive mobile marketing is not just a passing fad. You should expect it to be around for at least a few more years. As smartphones and tablets begin to dominate the online technology space...
It should come as no surprise that customer satisfaction is of the utmost importance for retail businesses in order to be successful. If your customers aren’t happy with your products, your service, your prices,...
