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In many ways, mobile marketing and mobile commerce are taking over the business landscape. Even in retailing you see evidence that consumers are leaning toward their smartphones. There’s nothing wrong with that. In fact,...
When sales staff are equipped with a high-end mobile assistant, there’s the potential to provide a level of personal service that is very effective in engagement with customers. mPOS software properly utilized on a...
A Mobile Assistant is an incredibly versatile tool that can equip sales staff with the ability to meet today’s retail consumer with efficiency. Customers expect high levels of technology to be utilized for personalized...
It’s a great idea to equip staff with the best mobile assistant — a technological tool that enables staff to do their jobs effectively. The two features all mobile assistants need are non-negotiable because...
The manager of an outlet for a big-name retailer recently shared her frustration with the way the store operated. It was enlightening, because the solution would be so simple! ChainDrive Mobile Assistant software would...
It used to be that a customer had to go to the back of the store, find the “customer service” desk, hope someone would be there, and perhaps stand in line until it was...
Cross-channel retail management is most effective when a sales force is equipped with the ability to access every channel necessary to answer customer questions, update customer accounts, and meet the customer’s needs appropriately. A...
Today’s retail landscape is challenging. The rising expectations of customers who know they wield the power to get it online mean that the brick-and-mortar store experience has to be excellent and unique in order...
Retail sales staff face a challenge. They have two types of responsibilities: on one hand they are expected to do a variety of tasks during their shift, and on the other hand they are...
Asking if your customers trust you is a little bit odd, isn’t it? After all, they are trusting you to provide the item they came to your store or site to purchase. They may...
