Tagged: mobile tools

Clients or Customers? The Difference In Support

There is a definite difference between Client Care and standard customer support and it lies between clients or customers. Customers are good — every retailer needs customers. What Support Should Customers Expect? Customers should...

What Matters To You In Customer Support?

Customer support is a broad subject with many opinions wrapped up in it. In a busy call center, for instance, the owner’s opinion of customer support might be that as many calls be handled...

3 Differences In B2B Support

Business-to-Business (B2B) customer support has to be a little bit different than customer support for individuals who purchase products or services. There are many ways that these two types of support differ, but three...

Top Customer Service Tips

Customer services are important parts of any business because your customers are the reason the business exists. Whether your customers are other businesses or part of the general public, the same basic considerations apply....

Why Buy Retail Software With Support?

We are surrounded with software all day long, and most of the time it hums along doing its thing while nobody pays any attention to it. But when there’s a glitch, stress levels start...

ChainDrive’s Professional Services approach

ChainDrive offers retail professionals a comprehensive software system with components that oversee everything related to business, from accounting and planning to merchandising and warehouse management. Our retail software solution includes Customer Relationship Management (CRM),...