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There is a vital connection between the quality of training given to retail staff and their ability to carry out Customer Relationship Management to the standards it should meet. Every interaction with a representative...
One of the biggest advantages to equipping retail staff with ChainDrive’s Mobile Assistant is in instant increase in efficient, personalized service for a customer seeking help. What steps do your staff people have to...
On ChainDrive’s home page you’ll find this incredibly wordy half-paragraph: ChainDrive is a complete cross-channel end-to-end integrated retail management system that provides “real-time” information and insight into all aspects of your retail business and processes....
The need to assess data appropriately and act strategically is what makes retail analytics so important. But when it comes down to the basics, there are two things that matter: the right tool and the right support....
The department store industry has been facing challenges and opportunities in retail management in the past few years. Consumers have more options for spending, shopping everywhere from discount & specialty stores to the plethora...
