Web Order Fulfillment Software helps run online sales
Retail businesses in the modern era no longer rely solely on physical store locations to get their products to customers. There are many new ways of reaching out to consumers all over the world thanks to the development of strong communications and information technology. The Internet is an invaluable resource to retailers all over as it connects people with your business no matter when or where they may be shopping. In order to support multi-channel sales and orders, however, you will need robust software at your side. Choose ChainDrive’s retail management software package to help you manage your retail business the right way. Our Web Order Fulfillment software has all of the features and intuitive systems you will need to successfully reach out to customers across various channels.
With flexible Rules Settings, you can fill web orders automatically by basing the response on location of customer and nearest store or warehouse, by taking products from the site with the most stock, or by any other measure you see fit. Setting rules based on location and availability can help cut down on shipping costs, reduce losses and need for replenishment, and satisfy your customers through and through.
With cross-channel Customer Relationship Management, you can now keep your customer information from both your brick-and-mortar locations and your web sales in the same system to perform analyses that consider the interests and needs of ALL of your customers.
The Exceptions Management tool is also a great way of handling online sales. If any criteria you set are not met during an online transaction, the sale is immediately set aside and flagged for review. It could be that a certain field area was not filled out or that the system has reason to suspect fraud. ChainDrive software will help you be sure that your web sales are safe and professionally executed.
Pick up Web Order Fulfillment software and see what you’ve been missing!