Why Choose Professional Services?
Retailers know that most customers will be satisfied with standard products. This enables a consistent inventory of items that move quickly off the shelf. That does not mean that all products should be standardized, however. If the majority of apparel is sold off the rack there is an advantage in offering alterations and tailoring. Why? Because when a perfect fit is required, customization is often necessary. The same principle applies to Professional Services when a retail management software solution is being chosen.
The ChainDrive Integrated Retail Management Solution has been designed by industry experts. That means every component is carefully crafted to highest standards. The basic software suite will be perfect for many retailers just the way it is, because users have many options. But sometimes, the basics won’t fit a unique situation.
This is where the retail industry experts who make up the Professional Services team at ChainDrive can make a difference. Because they designed the software, they know where basics will fit and where some alterations and tailoring are needed to bring that fit to perfection.
The key to customization is communication. The team at ChainDrive invests the time necessary to listen, interact, and understand what is needed. This planning is then carefully developed into a customized solution that fits your retail enterprise perfectly.
Once it is developed, the implementation process includes testing the software in the real world of your business and training staff to use the software without disrupting the flow of daily operations. Any snags or needed adjustments are immediately seen and dealt with.
Once the customized software has been put into place and everything is running smoothly, ChainDrive Client Care and Support provides instant access to trained staff who are able to answer questions. No matter what time it is, this support is available. That means future issues can be immediately addressed and operations continue smoothly.
Professional Services ensure a software solution that fits your business perfectly.