Business analyst (Junior)

Position description:

Reporting to the Professionnal services Vice-President and Director, the business analyst will be responsible for supporting the corporate objectives on project development that will have a positive impact on operational efficiencies, profitability, and customer satisfaction.

Primary Functions:

• Analyze and identify our clients requirements in regard to merchandising, distribution and accounting;
• Offer concrete solutions that satisfy the needs of the customer;
• Configure applications in order to meet the clients needs;
• Train and support users during the ERP implementation phase;
• Implement the utilization of the ERP system;
• Identify areas of concern during implementation and define either system or procedural solution;
• Perform quality assurance tests and document their results;
• Work on updating operational processes and procedures;
• Create the reference documents (tests plans, system documentation and procedures);
• Assist, when required, the pre-sales team and the customer support team.

Qualifications:

• Bachelor’s degree in commerce in Accountancy or Finance;
• 0-2 years’ experience with business intelligence software;
• Perfect knowledge of English and French, spoken and written;
• Good knowledge of Microsoft Office Suite;
• Knowledge of SQL;
• Experience in ERP implementation and knowledge of methodologies and development cycles of ERP systems is an asset;
• Proficient and working knowledge of distribution, retail industry and production processes is an asset;
• Experience in project management is an asset;
• Be available to travel according to the requirements of the position.

Abilities:

• Must be self-sufficient and able to seek knowledge in areas pertaining to their current position;‬
• Excellent communication skills;
• Interested in learning and understanding business processes;
• Strong analytical and summarizing skills;
• Able to work effectively in a team;
• Demonstrate patience and perseverance with capacity to handle stress;
• Plan and organize workload in terms of objectives to be achieved.

Job Type:

• Permanent full-time position (35 hours a week);
• Work scheduled from Monday to Friday

If you are interested in joining the Multidev team, please e-mail your resume to careers@chaindrive.com

We thank all applicants for their interest in Multidev Technologies. However, only chosen applicants will be contacted. Multidev Technologies is an equal opportunity employer.