Vous liez les deux côtés de l'écran ?
Certains web magasins ne semblent pas avoir beaucoup connexion entre ce qui est sur le site et ce qui est effectivement disponible à la vente. C’est comme si l’écran est un mur de séparation entre le client, dans l’espoir de trouver un produit et l’entreprise offrant ce produit. Activité qui se passe sur les deux côtés du mur, mais la communication n’arrive que lorsque le système met à jour et votre personnel ramasse des ordres du jour. Finalement, il y a moins de commandes parce que les deux côtés de l’écran ne connectez pas efficacement.
Le logiciel e-commerce for retail business gives you the link between what happens from the customer’s online perspective and the reality of your retail business functionality; both sides of the screen. Your customers expect your web store inventory to be updated in real time and their purchasing to be easy to do and easy to track. Customers who are frustrated by consistently out of date information will just go somewhere else.
The interface between the sites your customers purchase from and your centralized database is integrated and seamless with E-Commerce software for retail business. You will be able to analyze cross-channel sales and adjust strategies to current conditions using accurate, real-time information. From your side of the screen, all the details of purchasing, receipts, allocations, transfers, adjustments, promotions, shipping, and more, are available for analysis and action.
From the customer’s side of the screen, products are easy to find, easy to compare, easy to purchase, and easy to track. When they get their order it is easy to return if not satisfactory. The result is a customer who is willing to be loyal to your business and purchase more in the future.
Passerelle de Commerce électronique is the vital link between your web store and your back office. It can turn the dividing wall into an open opportunity on both sides of the screen.