Étendre les Services à la clientèle avec les Assistants de Mobile
Il sert à être qu’un client a se rendre à l’arrière du magasin, trouver le “service à la clientèle” desk, hope someone would be there, and perhaps stand in line until it was their turn to do what they needed to do. This was cumbersome, but it was all that a retailer could offer at the time. Today’s mobile point of sale systems in the hands of a trained staff expand the ways that customers can be served and do it with no waiting.
Équiper le personnel d'offrir plus de Services
Many of the processes that once needed to be done at a desk can now be completed with the right Logiciel MPOS and an appropriate mobile device. This Assistants mobiles enables staff on the floor to do many things quickly and efficiently:
- look up anything in inventory by code, description, or style to check availability
- fournir la description du produit complet incluant une image et prix
- transfert & réserver la question à des endroits précis avec confirmation par email
- create, retrieve, update or edit customer information including purchase & retourne l'histoire
It’s so much simpler to do this and other tasks with any sales staff person who happens to be free to help you. The days of waiting in line at the customer service desk for many processes are no longer necessary because staff equipped with point mobile du logiciel de vente are able to do those processes in the aisle. This frees the staff at the customer service desk to do more complicated things and lets customers get more services wherever the staff happen to be.
Le mobile point of sale systems equips staff to provide the personalized service that today’s retail customer has come to expect.