5 Ways to Empower Employees with Messaging
Internal messaging does more than allow your employees to send cute cat memes and inter-office jokes. It actually makes for a great efficiency tool. And your employees can gain more control of their time...
Internal messaging does more than allow your employees to send cute cat memes and inter-office jokes. It actually makes for a great efficiency tool. And your employees can gain more control of their time...
Retail chains where the multiple levels of responsibility within the organization communicate with each other about critical business processes succeed and are run more efficiently than those that don’t. The question is, how do...
Communicating with your retail staff should not be a chore. Whether you have one store or a chain of retail stores, you need to be able to communicate efficiently with all members of your...
There is a definite difference between Client Care and standard customer support and it lies between clients or customers. Customers are good — every retailer needs customers. What Support Should Customers Expect? Customers should...
Customer support is a broad subject with many opinions wrapped up in it. In a busy call center, for instance, the owner’s opinion of customer support might be that as many calls be handled...
Business-to-Business (B2B) customer support has to be a little bit different than customer support for individuals who purchase products or services. There are many ways that these two types of support differ, but three...
Customer services are important parts of any business because your customers are the reason the business exists. Whether your customers are other businesses or part of the general public, the same basic considerations apply....
We are surrounded with software all day long, and most of the time it hums along doing its thing while nobody pays any attention to it. But when there’s a glitch, stress levels start...
ChainDrive offers retail professionals a comprehensive software system with components that oversee everything related to business, from accounting and planning to merchandising and warehouse management. Our retail software solution includes Customer Relationship Management (CRM),...