Is Your Point of Sale A System of Engagement?
The point of sale is a great place to engage your customer and encourage more sales in the future. Both online and brick-and-mortar sales increase when the point of sale system experience is a positive memory.
- Make your physical store experience a rewarding one by offering the details your particular customers appreciate.
- Make your online store experience a rewarding one by keeping your online presence accurate, consistent, and interactive.
- Make all points of sale throughout your business intuitive and efficient for employees and managers so that this is a positive experience for your staff, too.
How do retailers do this? By using a software platform that provides the ability to handle all the data intelligently. The point of sale can be an opportunity to engage your customer while conducting a transaction because the software you use can turn it into a comprehensive business tool.
ChainDrive POS Has What You Need
Because ChainDrive point of sale software has been designed for retail management, it has the features retailers have requested. Because it is a completely integrated solution, it has what you need for your point of sale and more:
- Settings that give you control with user-definable action and security parameters let you govern things like workforce management, discount rules, and access to the till.
- Performance monitoring that keeps you informed in real time so that your analysis is accurate and your actions are appropriate.
- Promotional rules management that is fully transparent at the point of sale and capable of multiple, layered campaigns that can be both specific and concurrent.
- Product and inventory look-up gives sales associates real-time visibility when customers as about availability or details on a particular item so that an order can be immediately processed.
- Integrated internal messaging empowers your entire workforce by enabling instant communication so they can deliver highly personalized customer experiences.
- Customer relationship management enables superior service that moves a shopper from customer to client and builds loyalty.
- Mobile point-of-sale software on a Windows-based tablet arms your sales associates with all the power of ChainDrive so they can help a customer wherever they are in the store.
The point of sale system can be so much more than a simple transaction. With ChainDrive Point of Sale, your retail business has the potential to empower your staff and engage your customers so that everyone profits.