Using Productivity Reporting to analyze your sales agents
In a serious retail environment, your sales representatives are integral to the continued success of your business. Their personality and sales pitches help you seal the deal on products from those with the smallest of price tags to the biggest money-makers you’ve got in the store. A solid team of agents and representatives will keep interest and money flowing through your retail locations. That’s why it’s important to be able to keep track of their individual performances as well as the group’s success. ChainDrive’s retail management software package offers a painless solution to analyzing and dealing with the performance of your sales team: Productivity Reporting.
Productivity Reporting keeps track of your employees’ performances on the individual level and can look at data from both the past and the present. Looking at this data is crucial to deciding who your top salespeople are and how each individual should be compensated. It’s good to pair up strong salespeople with newer reps – that way you can have the veterans teaching your new hires until everyone is all on the same competitive level. Looking at performance data will help you organize the sales rep spread in each of your locations.
The system also comes equipped with user-definable commission rules which can be applied to all sales channels or just to one individual. Managing compensation can be tricky, but Productivity Reporting is prepared to help you keep up a clear and understandable payment system that’s fully integrated with the accounting module.
Reporting data from previous years is saved in the system so you can perform comparative analysis of performances year by year. Productivity Reporting is the perfect way to manage your sales force and optimize your success on the floor.