Tagged: focus14

Your Customer Is Your Best Marketer

Customer Relationship Software is really important for retailers, because businesses are realizing that more influence is wielded by a friend’s opinion than by advertising. Marketing Week just took a good look at this influence in...

Do You Understand Today’s Retail Customer?

Today’s customer relationship management requires a specific knowledge of your own unique customer base. Most of today’s customers expect a seamless experience from a retailer. That means that every one of your retail channels,...