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Collecte toutes les informations ne va pas vous aider si vous ne savez pas quoi faire avec elle. C’est vrai pour les rapports de livre, itinéraires conseillés, plans d’affaires et la plupart d’autres choses dans la vie. Il a...
Your customers are already thinking about how they will decorate for the various holidays coming up: how many are getting inspiration from your store? Home Decor is an area of retailing that is constantly...
The Jewelers of America Cost of Doing Business Report has observed some interesting trends in where retail jewelers are actually interacting with their customers. It shows that the need for an online presence is...
CRM — gestion de la relation client — est l’un des aspects plus importants de la gestion au détail, mais avec le logiciel CRM, le client n’est pas la personne la plus importante. Erreur la plus répandue dans le choix...
Retail professionals keep an eye on what is happening in retail management so retail trends can be anticipated and strategies can be developed. The level of professional support for the technology used in management...
Gestion au détail implique aujourd'hui presque invariablement site e-commerce. On pourrait dire “invariablement,” mais il y a quelques trublions dans des poches isolées du monde. Le problème est que ces trublions ne peuvent rivaliser avec le...
Remember math class and story problems? Most of us shudder at the thought of our early attempts to solve a story problem, because we all have experienced the frustration of having lots of information...
Cross-channel retail management is most effective when a sales force is equipped with the ability to access every channel necessary to answer customer questions, update customer accounts, and meet the customer’s needs appropriately. A...
Optimal product assortment is the goal for all apparel retailers, but it is particularly important for apparel retailing. Far too many customers get overwhelmed when presented with all their options. Unfortunately for the retailer,...
The retail customer of today expects that Customer Relationship Management will function smoothly no matter which channel they use to access a particular retail business. It may be called multi-channel or omni-channel Retail CRM...
