Two Important Sides Of Data Utilization
Collecting all the information isn’t going to help if you don’t know what to do with it. This is true with book reports, travel itineraries, business plans, and most other things in life. It’s...
Collecting all the information isn’t going to help if you don’t know what to do with it. This is true with book reports, travel itineraries, business plans, and most other things in life. It’s...
Your customers are already thinking about how they will decorate for the various holidays coming up: how many are getting inspiration from your store? Home Decor is an area of retailing that is constantly...
The Jewelers of America Cost of Doing Business Report has observed some interesting trends in where retail jewelers are actually interacting with their customers. It shows that the need for an online presence is...
CRM — Customer Relationship Management — is one of the most important aspects of retail management, but with CRM software, the customer is not the most important person. The most common mistake in choosing...
Retail professionals keep an eye on what is happening in retail management so retail trends can be anticipated and strategies can be developed. The level of professional support for the technology used in management...
Retail management today almost invariably involves e-commerce. It could be said “invariably,” but there are a few holdouts in isolated pockets of the world. The problem is that those holdouts can’t compete with the...
Remember math class and story problems? Most of us shudder at the thought of our early attempts to solve a story problem, because we all have experienced the frustration of having lots of information...
Cross-channel retail management is most effective when a sales force is equipped with the ability to access every channel necessary to answer customer questions, update customer accounts, and meet the customer’s needs appropriately. A...
Optimal product assortment is the goal for all apparel retailers, but it is particularly important for apparel retailing. Far too many customers get overwhelmed when presented with all their options. Unfortunately for the retailer,...
The retail customer of today expects that Customer Relationship Management will function smoothly no matter which channel they use to access a particular retail business. It may be called multi-channel or omni-channel Retail CRM...