Améliorer votre compréhension des comportements de vos clients avec ChainDrive CRM.
This year, we are showcasing Retail Analytics and BI for retailers
Venez découvrir aujourd'hui comment are s’appuie sur les deux Analytique de commerce de détail & Business Intelligence (BI) et les adresses de certains de vos défis liés à gestion de la relation client – CRM for retail business
CRM for brick & mortar and Web retailers usually gathers a huge amount of information. This integrated CRM for retail business communication tool aims to improve understanding of the customer’s behaviors.
Customer experience:
- Better targeted emails, promotions, campaigns
- On the POS side: detailed client profiles synchronized at the store level to personalize the shopping experience, supported by an intuitive interface
- On the corporate level: easy loyalty recognition
Efficacité de gestion de magasin
- RFM (recency, frequency, monetary) analysis and more advanced user-defined KPIs available
- Segmenting clients and prospects database according to the different buying behaviors
- Dashboards at both corporate and store levels for monitoring customer related performances and allocating resources
- In-store, online, mobile campaign deployment
- Gift cards and coupon editing and management
- Integration with third party software, if required
Need more information? Call us 1.800.820.1412 or book a démo en ligne gratuite to scale-up your retail chain
Ne manquez pas notre prochain post NRF ! Vous découvrirez comment are s’appuie sur les deux Analytique de commerce de détail & Business Intelligence (BI)et répond à certaines de vos challenges related to OTB. Restez à l’écoute !
