How To Put The OM Puzzle Together
Operations Management is one of those jobs with a description that is as overwhelming as those 5,000 piece jigsaw puzzles dumped on the table in front of you. Here’s a short list of possible pieces:
- brand strategy
- feedback from affiliates
- in-store inventory
- new products
- marketing trends
- consumer insights
- store performance
- employee performance
- utilization of resources
- structure of service
- supply chains
- project management methods
- equipment selection and replacement
- quality control
- traffic
- customer relations
- loss prevention
They aren’t the only pieces in the OM puzzle box, either. You could say that the Operations Manager takes all the different pieces of your business and puts them together to make a cohesive picture of success. She has to know how the different parts of the business fit together to resolve daily problems and improve customer service.
One tool that really helps put the puzzle together quickly and efficiently is ChainDrive Operations Management system. It offers KPI’s and analytical tools that take the pile of data dumped on the table and sorts it out according to your parameters. You decide what the picture of the final puzzle will look like and the ChainDrive Operations Management system shows you all the numbers, so it’s easy to see what has to change to get there. It coordinates with the rest of the ChainDrive system beautifully.
It is like an assistant helping put the puzzle together, sorting out the pieces according to shape or color and laying them out for you to see and act upon. All the logistics of operations management become simple and profitable.