Is Your Jewelry Store a ‘Diamond in the Rough’?
Managing a jewelry store can be a rewarding experience. Managing a chain of jewelry stores is even better. But if you’re store or chain isn’t living up to its full potential, it may be time to consider how you can improve your jewelry retail chain to be all it can be.
The following jewelry store management tips can help take your retail chain from “diamond in the rough” status to gold bullion.
- Keep a record of your appraisals – Appraising jewelry is one of the core services of most jewelry retailers, but do you keep a record of your appraisals or just tell your customers what their prized jewel is worth and send them on their way? With an advanced appraisal software module, you can retain proof of your customer’s item and keep a record of it should the customer return. Store an image of the product, record all of its special attributes, and keep the information in a central database in case the customer returns to another store in your chain.
- Track repairs across your chain – Another core service of most jewelers is to repair items that break. This can be anything from gold or silver ring that lose their luster to fixing broken chains on necklaces and other jewelry items. Record your customer data, information the piece you repair, when you repaired it, and even keep information on warranties.
- Tray count – It is terribly inefficient to conduct multiple inventory counts throughout the day. With a tray count component, you can keep track of your merchandise throughout the day by documenting which products are in which tray. The module performs an inventory count twice a day–once in the morning and once at night. You can see at a glance what was sold throughout the day and what was on display. This will save you time, make you a more efficient retailer, and earn you more profits.
- Manage custom orders – Established jewelers have a system for managing custom orders. With pre-defined jewelry attributes a fingertap away, you can build custom jewelry in a flash right in your point-of-sale system.
With these essential jewelry retail functions at your disposal, you’ll be considered among the top retailers in your geographical area.