Top 10 Reasons Why Your Store Needs a Complete POS System
A complete point of sale system is one of your biggest assets in the retail industry. You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. A complete POS system can merge and simplify essential business operations as well as provide you with a steady stream of data that you can use to make informed business decisions.
You need to understand why these point of sale features and other criteria are essential to finding the right POS system that will fit your needs and revolutionize how you do business and connect with customers.
Here are the top 10 retail tips to keep in mind as you invest in a point of sale solution that is the right fit for your business
1. Which POS system is the right fit for your business?
When shopping for the best point of sale for your retail business, search for one that is highly secure, easy to use, affordable, durable, accepts all major cards, has a long battery life, robust processor, and an enterprise-grade operating system.
So you need to find the right POS system that fits and translates your business model, vision, and operations accurately
2. Will your point of sale work across multiple platforms?
Always check whether your POS system works on multiple platforms, such as a mix of your own website, online marketplaces, mobile marketplaces, and/or bricks and mortar stores.
Multi-channel retailing helps ensure retailers reach your audience wherever they are on their buyer’s journey, as well as their device preferences.
3. Does it support multiple registers?
POS systems for small retailers used with different store locations can help you look at each store individually and in a full view that integrates data from all stores.
You can spot the performance of a single store or view across all or a section of distinct branches. This overall view gives you a complete picture of your sales data.
In addition, that POS system will even allow you to see inventory across different store locations, which can help you better manage stock and ensure that all stores have each item you carry.
4. How does it manage, track customers, and keep their data up to date?
ChainDrive point of sale solution allows you to pull up customers’ previous transactions, replicate their past orders, quickly find their delivery information, cash register notes, and more.
Because you can serve your customers from anywhere in the store and keep more customer data up to date, that will help you to lead better marketing, more customer retention, and more retail ROI.
5. Is there an easy way to manage and empower your employees?
POS system can schedule the right amount of staff each day, so you will never be under or overstaffed. And also, it can track each employee’s working hours, so there will be no risk of fraud occurring.
Having the right POS system helps you empower your employees by giving them more freedom and better ways to communicate between them through mobile messaging applications. They will have more time to focus on the consumer instead of running back and forth from your cash counters, showroom, or displays to the back store. ChainDrive’s mobile assistants’ module was designed to help collaborators become more agile and customer-centric.
6. Does the system support real-time inventory tracking?
With real-time inventory tracking and management, you will be able to look up products from anywhere in the store that will improve the customer experience and benefit your retail chain in many ways. For example, your sales associate won’t have to walk to the store entrance every time while a customer enquires about a product.
7. Does it retain more customers?
With a point of sale system, you can reach new & existing customers anytime and anywhere, and your customers won’t have to wait in line to check out. That will lead to servicing more customers at a time and saving your customers time and energy. This increased customer service will lead to better customer retention. You can also retain your customers through customer rewards and loyalty programs.
8. Does it give retail insights?
ChainDrive point of sale features allows retailers to gain valuable insights into their customer preferences. Gain a clear, consistent view and understanding of all aspects of your business with ChainDrive Retail Analytics.
ChainDrive’s built-in Business Intelligence software provides you with integrated reports and tools, allowing immediate access to vital information, giving valuable insight into each area of your business, and leading to improved decisions, reduced operating costs, and increased revenues.
9. Does it increase your online presence and engagement?
ChainDrive point of sale in the form of (SMS) text messaging allows retailers to engage “Consumers in Motion instantly.” Retailers can create targeted marketing campaigns that promote special offers, store events, and much more.
Direct messages promoting in-store discounts and barcode coupon offers can be easily and instantly scanned and redeemed at the Point of Sale. Thus, Retail stores that use ChainDrive point of sale got better performance in their visibility and retail operations.
10. Are the point of sale (POS) solutions affordable?
This question is irrelevant because we live in a digitized society where mobility, streaming, and cyber connectivity are fundamental in the IoT age. It’s impossible to be fully functional without leveraging computer and web interfaced platforms with as many connected objects, humans, devices, homes, and businesses.
However, the free plans have limited functional features or only support one or two platforms and cash registers. But if you need a point of sale that supports multiple platforms and cash registers, you need to upgrade or spend a bit to get a fully-loaded system. In most cases, you can customize the features that fit your business needs and budget.
Grow Your Retail Business With ChainDrive
Point of sale is a must-have technology for the 21st century. Having the right POS solution that offers a wide range of features not makes it easier to run your business but also opens up opportunities to increase your bottom line.
Advanced point of sale systems saves you time, help you engage shoppers better, and enable you to make smarter decisions. It leads to higher levels of efficiency, happier customers, and a healthier business overall. So before choosing a POS system, be sure that the software can be customized and see if it’s a right fit for your retail store.
If you still have more questions on how to scale up your retail business or want to see how ChainDrive can help you accelerate your retail chain, contact our retail management experts to book a live simulation.