Web Order Fulfillment: When Do They Want It? Now!
The ability to order online from any device that can access a retailer’s website has really raised the average consumer’s expectations. Many customers expect to be able to find all the information on a product on the same site they order that product from. They also expect to find that product in stock and will go to another retailer if it has to be backordered.
This expectation of today’s shopper means that retailers need to have a system in place to allow all their inventory complete visibility so they can offer automated order fulfillment system from any location, along all their channels. The best web order fulfillment strategies are flexible and make it easy to locate, consolidate, direct ship or hold for pickup. There needs to be automated order fulfillment system in place for rules settings so that orders are automatically filled the way you want them to be.
Inventory management is the foundation of any retail business, but even more important, with the omni-channel shopper. After all, if you can’t keep tabs on exactly where the product is physically located, you can’t fill their orders. Product and vendor management gives more control over what is happening in the fast-paced world of instant web orders.
Because a hopeful shopper wants to be able to order their item immediately and track their order until they receive it, it’s essential to have a software solution that provides all the behind-the-scenes management that makes them happy. ChainDrive’s Web Order Fulfillment component gives the control and flexibility that you need to integrate all the details and make that happen now.
