Keeping Sporting Goods Up To Speed With Mobile POS
How quickly can you service customers?
The Sporting Goods Retailer has to stay up to speed with more than a change of weather when it comes to seasonal product assortments. Every sport has unique and diverse equipment requirements and those who sell the gear have to be prepared to answer questions and provide the products that customers want.
Equip Sales Associates For Speed
ChainDrive’s Mobile Point of Sale provides more than a simple purchase opportunity. Employees who have a tablet or mobile phone equipped with ChainDrive Mobile can immediately access real-time product and customer information. This gives instant customer service. A customer looking for help finding the gear their child needs to play fall soccer, for instance, can get the information they are looking for, help deciding which items will be suitable for their child’s age level, make a special order for something in another store to be delivered to their preferred location, and complete their purchase without standing in line at the register if the store is crowded.
Mobile POS This means that the sporting goods retailer is able to quickly process a huge number of transactions and requests even during the busiest seasons. Instead of longer lines at the Customer Service Desk and the cash registers, every employee on the floor can provide the professional service that builds a loyal customer base. Even complicated team orders are simplified and accessible.
Mobile POS – Speed Plus Accuracy For The Win
It isn’t good enough to simply be fast in any sport. In order to win, that speed must be combined with the skill to accurately accomplish whatever is needed to reach the goal. In every sport, accuracy adds the competitive edge that counts toward the win. It also counts in retail management software because here, too, speed must be combined with accuracy.
ChainDrive’s Integrated Retail Management solution is able to combine speed and accuracy because each component works together. The centralized database enables a comprehensive, secure, accessible source of real time information for authorized users.
When sporting goods retailers utilize ChainDrive’s Mobile Point of Sale, this database enables both speed and accuracy for every employee on the sales floor. That speed and accuracy make the difference between winning the loyalty of customers and losing those customers to the competition.
