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In today’s volatile economic landscape, inflation is more than just a buzzword—it’s a reality that impacts both consumers and businesses alike. For retailers, especially those operating in an omnichannel environment, maintaining customer loyalty in...
In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty...
Successful clienteling is not something that happens by accident. Retailers must strategize their customer relationships and get intentional about building them “from the ground up.” If you get this part of retailing right, you’re...
Understanding your customers is one of the most important aspects of retailing. No matter which sector of retailing you’re in, you should know the following seven things bout your customers–at a minimum. How much...
Technology has come a long way. Especially in the retail sector, it has enhanced customer relationships tremendously. Most retailers would be lost without the ability to look up their customers on their point-of-sale systems...
Clienteling is the process of getting to know your retail customers better so you can sell them more merchandise. The following six factors influence the process to boost sales and make it more profitable....
Clienteling is the art of building customer relationships that lead to profitable and efficient retailing. Effective clienteling requires the right tools that facilitate this relationship-building process. When you find those tools, you’ll discover that...
This year, we are showcasing Retail Analytics and BI for retailers Let’s discover today how ChainDrive leverages both Retail Analytics & Business Intelligence (BI) and addresses some of your challenges related to Customer Relationship...
When a customer walks into a retail store, they are looking for a specific experience. First, they want to be able to shop for their needs quickly and efficiently. In other words, merchandise must...
Sometimes in the stress of operating a retail business, you lose sight of the reason you are in business. Without committed, confident people on your staff, your retail business suffers. Without loyal, enthusiastic customers,...
