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Many big-name home decor retailers offer in-home design services. Do you? Maybe that is not possible for your present circumstances, but what services could you offer to your customers so that they think of...
There are two things that will kill your web orders – inaccuracies and slow speeds. Why Your Web Order Fulfillment Processes Should Be Accurate Customers order what they want. If you get the orders...
The point of sale (POS) is the place where you and your customer meet face to face to perform the purpose that customer walked into your store. It’s the place where you capture your...
Clienteling is the practice is building long-term relationships with customers based on their purchasing history, product research behaviors, and personality traits. Successful clienteling involve getting to know your customers so well you can recommend...
Now that football season has kicked off in the U.S., let’s talk about how sporting goods stores can use the mobile point of sale to improve customer service. For starters, everyone knows that sporting...
Do you know the most important part of retail management? Is it price control? Marketing? Accounting? Web fulfillment? Actually, we would say it’s none of these. Rather, there is one of aspect of managing...
Ask any twenty-something where they got the nice glasses they are wearing and, chances are, those frames came from Warby Parker. Why? Because this company has made it a point to engage with customers...
Retail jewelry stores have a challenge – the Internet, where shoppers search for bargains and find a multitude of potential deals. But a savvy jeweler uses the unique experience of being in the presence...
Although jewelry retail may be a fairly specialized business with specific target consumer bases and limited square footage, managing one of these businesses successfully is no easy task. Each item in your inventory is...
