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Business Insider reported, in 2016, that there would be 27.7 million mobile point-of-sale (POS) devices in the U.S. by 2021. Of course, that doesn’t mean that all of them will be retail-centric. Mobile POS...
Successful clienteling is not something that happens by accident. Retailers must strategize their customer relationships and get intentional about building them “from the ground up.” If you get this part of retailing right, you’re...
Understanding your customers is one of the most important aspects of retailing. No matter which sector of retailing you’re in, you should know the following seven things bout your customers–at a minimum. How much...
Technology has come a long way. Especially in the retail sector, it has enhanced customer relationships tremendously. Most retailers would be lost without the ability to look up their customers on their point-of-sale systems...
Retail stores live and die by the point-of-sale system. If your POS isn’t delivering more sales, there are reasons why. Perhaps you should explore one or more of the following options. No real-time product...
When it comes to handling promotional rules, there are the simple rules and the more complex rules. Department store managers have an arsenal of tools available to them to encourage customers to buy more...
Earlier this year, J.C. Penney announced it wanted to make its department stores smaller. We can understand why. There are a lot of pressures pushing back against large department stores. Here are just a...
Every retail operation must spend some time clienteling. You’ve got to make sure you collect accurate information on your customers and that you use that information responsibly to meet your customers’ needs. Are you...
For the busy person, department stores have a huge advantage: they can combine many types of needed items into one shopping trip. In one shot, housewares, clothing, and more can all go into the cart...
It isn’t difficult to visualize the task of product management as a challenge similar to the classic puzzle cube. Every decision made concerning inventory has ramifications, and choosing one strategy changes what happens in...
